*30 Day Return Policy

(Buyer Pays Return Shipping)

Last updated: [September 25th, 2025]

Thank you for shopping with Peak Grounding. If you’re not completely satisfied with your purchase, we’re here to help.

You may request a return within 30 days of delivery (based on the carrier’s delivery date).

To be eligible for a return:

Item must be unused, in the same condition you received it, and in the original packaging with all accessories, manuals, and tags.

A proof of purchase (order number or receipt) is required.

Returns must be authorized by us before shipping back (see “How to Start a Return”).

Note: Items returned with missing parts, damage, or excessive wear may be denied or subject to a partial refund.

Personalized, customized, or made-to-order items.

Clearance/“final sale” items labeled as non-returnable.

Gift cards and downloadable/digital products.

For change-of-mind or non-defective returns, the buyer pays for return shipping.

If we sent the wrong, defective, or damaged item, Peak Grounding will provide a prepaid label and cover return shipping.

Once your return is received and inspected, we’ll email you about the approval or rejection of your refund.

Approved refunds are issued to your original payment method within 3–10 business days after processing.

Original shipping charges are non-refundable, except for returns of wrong, defective, or damaged items.

The fastest way to get the item you want is to return the original item (once approved) and place a new order.

For defective or damaged items, contact us—we may offer a replacement at no additional cost.

Please inspect your order upon delivery and contact us within 7 days if the item is defective, damaged, or if you received the wrong item.

Provide your order number and clear photos of the issue and packaging.